Cultivating digital pathways aligned with usage and accessible to all
Pépinia, independent expertise for clearer, more accessible and more useful career paths.
Helping you to improve the experience you offer your customers, users or patients.
Understanding
Structuring
Deploy
Sandra Pomart, founder of Pépinia & independent consultant
Specialist in digital journey optimisation with expertise in marketing and communication. I've been working for over 15 years in a wide range of industries and on a wide range of issues.
15 years
professional experience in challenging sectors
30
redesign and migration of websites and e-commerce sites
50
brands and companies supported through experience
Pépinia's expertise to help you meet your pathway improvement challenges.
Practical solutions for your audiences.
Optimising the shopping experience and customer satisfaction
At Pépinia, we're involved in all aspects of your purchasing process - from digital to field, via your customer relations channels, whether they already exist or are in the process of being built.
Developing inclusive accessibility
Support in making your websites, procedures and digital media accessible, with an approach that is both compliant (RGAA, WCAG) and tailored to the specific needs of your users.
Improving patient pathways
We can help you design or improve your online services and communications. Our aim is to simplify procedures and strengthen trust in the patient relationship.
Enhancing the user experience
Improving the user experience at every point of contact. Clearer, simpler and more accessible services to better meet citizens' expectations.
An idea doesn't grow on its own and you may not have the expertise to nurture it. Consulting is here to help.