Enhance the digital user experience
To use digital technologies as a lever to simplify, streamline, and modernise services provided to users.
- Overhaul of communication interfaces
- RGAA accessibility support
- Writing content
- Digitalisation and dematerialisation of user processes
How Pépinia can help you Improve your users' digital experience?
Pépinia works alongside local authorities and institutions to meet the specific challenges associated with their digital projects, such as :
- Supporting the RGAA compliance of a site or raising awareness of digital accessibility among teams
- Improving user paths
- Managing a public digital project
- Modernising digital public services
- Defining a digital strategy
Expertise Pépinia
Diagnosing and simplifying the user experience
When a user cannot find information or abandons a process, it is never by chance.
Pépinia simplifies journeys and organises information to make access to services faster, clearer and more efficient.
Digital accessibility & RGAA
A public service must be usable by everyone, including those with disabilities.
Pépinia helps you raise your teams' awareness of digital accessibility and supports you in your RGAA compliance.
Framing and steering digital projects
Pépinia orchestrates the smooth running of your initiatives, ensuring the planning, monitoring and optimisation of your digital projects.
We have already worked together and transformed their digital experiences.
Find out how our missions have made a difference.
Your questions, our answers
Any questions you may have about improving the user experience with Pépinia.
To find out more
Complementary expertise to improve the legibility, accessibility and fluidity of your user pathways
- UX audit - understanding the irritants and obstacles encountered by your users
- Optimising user journeys - making your journeys simpler, clearer and more coherent
- UX redesign - modernising your interfaces to reduce effort and improve the experience
- Digital accessibility RGAA - making your services more inclusive and aligned with real usage