Digital Journey Improvement Consulting
Helping you build experiences that truly make a difference – for your customers, users, or patients.
Improve the user experience, increase accessibility and align your services with your needs on the ground.
Pépinia expertise to meet your challenges in improving digital pathways.
Practical solutions for your audiences.
Optimising the shopping experience and customer satisfaction
At Pépinia, we're involved in all aspects of your purchasing process - from digital to field, via your customer relations channels, whether they already exist or are in the process of being built.
Developing inclusive accessibility
Support in making your websites, procedures and digital media accessible, with an approach that is both compliant (RGAA, WCAG) and tailored to the specific needs of your users.
Improving patient pathways
We can help you design or improve your online services and communications. Our aim is to simplify procedures and strengthen trust in the patient relationship.
Enhancing the user experience
Improving the user experience at every point of contact. Clearer, simpler and more accessible services to better meet citizens' expectations.
Plant the essential. Cultivate clarity. Harvest impact. Pépinia supports projects that want to grow with meaning.
Sandra Pomart
Founder of Pépinia & Independent consultant
🎧 Listen to what guides me with Pépinia (FR version)
We have already worked together and transformed their careers
We worked with them on sites, services, internal tools and the purchasing process to make the experience more fluid, remove friction points and achieve concrete results. Find out how our missions have made a difference.
- Date
- 18 September 2024
